Terms & Conditions
Last updated: March 2026
These terms govern your use of the SoulourPower website and Solar Savings Estimator tool. By using our website you agree to these terms. Please read them carefully before submitting an enquiry.
SoulourPower is a trading name of First Choice Energy LtdAbout SoulourPower
SoulourPower is a trading name of First Choice Energy Ltd, a company registered in England and Wales (Company No. 12684594). References to "SoulourPower", "we", "us" or "our" in these terms refer to First Choice Energy Ltd.
All solar PV and battery storage installations arranged through SoulourPower are carried out by First Choice Energy Ltd or its appointed sub-contractors.
Use of our website
By accessing soulourpower.energy you agree to use the website lawfully and in accordance with these terms. You must not:
- Use the website in any way that violates applicable local, national, or international law or regulation
- Transmit any unsolicited or unauthorised advertising or promotional material
- Attempt to gain unauthorised access to any part of our website or its related systems
- Use the website to submit false, misleading, or fraudulent enquiries
We reserve the right to suspend or terminate access to our website at any time without notice.
The Solar Savings Estimator — estimate accuracy & assumptions
Our Solar Savings Estimator is designed to give you a useful indication of potential savings. It is not a formal quotation or guarantee of performance.
What our estimates are based on
- Solar generation figures are derived from PVGIS (Photovoltaic Geographical Information System) irradiance data for your postcode location, provided by the European Commission Joint Research Centre
- Self-consumption is modelled dynamically based on your household size, usage patterns, and battery capacity — it is not based on a fixed national average
- Smart Export Guarantee (SEG) earnings are based on typical current export rates and are subject to change as tariffs change
- Pricing is based on SoulourPower's standard installation costs at the time of calculation, using zero-rated VAT applicable to domestic solar installations
- Panel output is based on Trina Solar Vertex S+ 450W panels as standard — actual panel specification may vary at time of installation
- Battery performance is based on SolaX Triple Power LFP battery modules with 90% depth of discharge
- Payback period is calculated by dividing total system cost by estimated annual saving
Important: Savings estimates are indicative only. Actual savings will vary based on your household's actual energy consumption, occupancy patterns, local weather, grid tariff changes, system degradation over time, and roof orientation and shading. Standing charges are not reduced by solar and are not included in saving estimates.
An MCS-certified survey of your property is required before any formal quotation can be issued. The survey may result in a different system specification or price to that shown in the estimator.
By submitting an enquiry through our calculator tool you acknowledge that the figures shown are estimates and do not constitute a contractual offer or binding quotation from SoulourPower or First Choice Energy Ltd.
Submitting an enquiry
When you submit your details through our website you are requesting that we contact you to discuss your solar estimate — you are not entering into a contract to purchase any products or services.
We will only contact you by telephone if you have given your explicit consent by ticking the consent checkbox on our form. See our Privacy Policy for full details of how we handle your data.
There is no obligation to proceed with a survey or installation at any stage of the process. A formal contract is only entered into once you have received and signed a written quotation from First Choice Energy Ltd.
MCS certification and consumer protection
First Choice Energy Ltd is an MCS (Microgeneration Certification Scheme) certified installer. All solar PV and battery storage installations are carried out to MCS standards.
MCS certification means:
- Your installation is eligible for Smart Export Guarantee (SEG) payments
- Your installation is covered by the MCS consumer protection framework
- Engineers are trained and assessed to nationally recognised standards
- You will receive an MCS certificate upon completion of your installation
Intellectual property
All content on this website — including text, images, graphics, the Solar Savings Estimator tool, and all underlying code — is the property of First Choice Energy Ltd and is protected by copyright.
You may not reproduce, distribute, or commercially exploit any content from this website without our prior written consent.
Limitation of liability
To the fullest extent permitted by law, First Choice Energy Ltd accepts no liability for:
- Any reliance placed on savings estimates or figures generated by our calculator tool
- Any loss or damage arising from the unavailability or interruption of our website
- Any indirect, consequential, or economic loss arising from use of our website
Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under English law.
Third-party links
Our website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.
Changes to these terms
We may update these terms from time to time. The current version will always be posted on this page with the date of last update. Continued use of our website after changes are posted constitutes your acceptance of the updated terms.
Governing law
These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Questions about these terms?
Email us at [email protected] or call 0800 850 5262.
First Choice Energy Ltd · Co. No. 12684594 · SoulourPower is a trading name of First Choice Energy Ltd